We are unable to process refunds to your PayPal account at our stores.
If you have received a wrong, damaged, or unwanted item and are requiring a refund, for this to be processed to your PayPal account, you should send your unwanted item(s) along with your invoice or receipt to our warehouse using the postal address provided:
Outdoors Ramsey Limited
Isle of Man
Once the item has been received and inspected a FULL refund will be issued.
Shipping will only be refunded if the item has been wrongly shipped or damaged.
You are welcome to exchange goods bought via PayPal at our stores or online.